- kbyrd1031Asked on July 29, 2015 at 12:24 PM
The form name was 2015 Gold Key Form. Thanks!
- JotForm SupportdavidAnswered on July 29, 2015 at 01:43 PM
If the folder was shared with you from another account, they may have removed the permission. You could ask them to share it with you again.
If the folder was one created in your account, fortunately, removing the folder will not delete the forms associated with it. You would need only recreate the folder and associate the forms with it as you had them previously.
- kbyrd1031Answered on July 29, 2015 at 01:49 PMThis is not helpful at all. I need to get the folder back in my Inbox.
- JotForm SupportdavidAnswered on July 29, 2015 at 02:46 PM
If a folder is deleted, we cannot restore it. We do not make changes to users accounts and folders cannot be deleted automatically. They need to be intentionally deleted.
If it was shared with you as a sub-user:
And they removed your access to the folder, they would need to share it with you again. We cannot restore your access if they removed it. It would be up to the person who shared it with your to share it again.
If any of that was not clear, let us know and we will be happy to help.