What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Attachment size limit for paid accounts

    Asked by dgoldberg on December 12, 2011 at 01:40 PM

    What is the attachment file size limit on JotForm.  I am planning on using JotForm to faciltate submissions of 100MB+ file sizes. 

    Thank you.

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    Answered by pinoytech on December 12, 2011 at 02:25 PM

    Hi dgoldberg,

    10 GB is the maximum limit for Premium account and 1 TB for Professional. However, a free account only has 100MB of storage space. For more information, please take a look to pricing page.



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    JotForm Support

    Answered by idarktech on December 12, 2011 at 05:57 PM


    In addition to Pinoytech, the maximum size for a file upload is 1GB across all types of account, but an upload field is set to allow a maximum of 10MB by default.

    To change it, click on the upload field then click the Max File Size button:

    Enter your preferred value (in Kilobytes), click OK then save your form.

    We hope you find this answer helpful. Kindly inform us if you have further questions. You may also open a new thread for questions not related to this topic.

    Thank you for using JotForm!

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    Answered by dgoldberg on December 12, 2011 at 08:27 PM

    Thank you!!