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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problems with sending forms

    Asked by trine Suphammer on December 12, 2011 at 01:43 PM

    I have create two forms:
    1. A simple contact form
    2. A more complicated form for ordering/purchase of products
    I have two problems:
    1. When I send the "product form" the "contact form" is included in the e-mail even if the forms are on different pages in the site.
    2. When I receive an order by mail I want to receive just a list of the ordered products.
    Page URL:

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    JotForm Support

    Answered by Mike_T on December 12, 2011 at 06:25 PM

    Thank you for contacting us.

    1. You will have to delete Notification related to the "contact from" from your "order form". Go to Email Alerts, click on Notification:

    Then, delete this Notification.

    2. Unfortunately, Auto Hide Empty Fields option is not yeat available for Notifications. However, this option is enabled under Submissions, you can also use Forward option to send these cleaned submission emails to yourself.

    Please feel free to contact us if you need any further assistance.

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    Answered by trinesuphammer on December 12, 2011 at 11:40 PM

    Thank You! Ouick answer. - Now it seems OK