Getting error when form is submitted

  • EcoservForms
    Asked on July 29, 2015 at 12:53 PM

    when i click the form submit button i get an error: 

    Gone

    The requested resource
    /
    is no longer available on this server and there is no forwarding address. Please remove all references to this resource.

     http://www.jotform.us/form/51126467523150

    any assistance would be helpful 

    Thanks

     

  • BJoanna
    Replied on July 29, 2015 at 2:30 PM

    I have tested your form and I was able to reproduce mentioned problem. 

    After that I have inspected your form and I found that you have set Custom URL Thank you page that is redirecting your users after they submit your form to this page https://adobeformscentral.com/?f=z4VHTL0Z2hukKPo9gvTCow , which is not working and because of that you are getting mentioned error.  

    Getting error when form is submitted Image 1 Screenshot 30

    Getting error when form is submitted Image 2 Screenshot 41

    To fix this you need to change URL inside of Thank you page wizard, or redirect your user to default Thank you page.

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page  

    http://www.jotform.com/help/89-Create-a-Custom-Thank-you-page-with-Auto-redirect 

    Hope this will help. Let us know if you need further assistance.