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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I delete all submissions for a certain IP address

    Asked by matrixxpictures on July 29, 2015 at 01:35 PM

    We have a form with around 50k submissions. However, one spammer (different emails but same IP address) accounted for around 15k of those submissions. We have since installed a captcha and prevented new spam entries but we are trying to remove all of the old submissions from the total number. I've seen that you can delete all submissions within a certain time parameter, but can you delete all submissions of other search results such as domain or IP?

    For example, I would want to delete all submissions ending in the domain @fastergmail.com but leave all other submissions and/or delete all submissions with the IP address xxx.xx.xxx.xx but leave all other submissions.



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    JotForm Support

    Answered by Kiran on July 29, 2015 at 02:56 PM

    Unfortunately, it is not possible to search for submissions using IP address. However, you may search by using email address or part of email address so that you may select these entries and delete them manually.

    Please make sure that you are deleting the spam submissions since the submissions deleted are gone forever and cannot be restored. It is also recommended to take a take a backup of your submissions before you delete the submissions.

    Hope this information helps. Thanks!