What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is not working on my webpage

    Asked by Jess22Cote on July 29, 2015 at 01:36 PM

    Keeps saying page cannot be displayed. Even when I preview the form and hit open in new tab the website still does not work.

    Page URL:
    http://form.jotform.us/form/52084907951158

    preview does not work new tab and
  • Profile Image
    JotForm Support

    Answered by BJoanna on July 29, 2015 at 02:51 PM

    I have tested your form and form is displayed properly. 

    I have also submitted your form and I got redirected to thank you page.

    Did you embed form to the website? Which embed option did you use?

    We recommend  using of iFrame code. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If your form is sill not working on showing on your website please provide us URL of your website so that we can test your form there.

    Let us know if you need further assistance. 

  • Profile Image

    Answered by Jess22Cote on July 29, 2015 at 02:59 PM
    [cid:image001.png@01D0CA0E.B3755B30]
    Jessica Cote
    Territory Recruiter
    North Florida / South Georgia
    Colonial Life
    10161 Centurion Parkway Suite 320
    Jacksonville, FL 32256
    Direct 904.562.9527
    Office 904.416.0844
    Fax 904.641.7035
    jcote@coloniallife.com
    We Are Colonial Life
    Connect with me on LinkedIn!
    Join the Colonial Life Team
    Colonial Life products are underwritten by Colonial Life & Accident Insurance Company. In New York similar products, if approved, are underwritten by The Paul Revere Life Insurance Company
    ...
  • Profile Image
    JotForm Support

    Answered by Kiran on July 29, 2015 at 04:30 PM

    Hello Jessica,

    It seems that your last post is not containing any information related to the issue. If you are trying to attach an image, please use http://www.jotform.com/answers/623343 to upload the screenshot.

    We will wait for your response. Thanks!