My form is not working on my webpage

  • Jess22Cote
    Asked on July 29, 2015 at 1:36 PM

    Keeps saying page cannot be displayed. Even when I preview the form and hit open in new tab the website still does not work.

  • BJoanna
    Replied on July 29, 2015 at 2:51 PM

    I have tested your form and form is displayed properly. 

    My form is not working on my webpage Image 1 Screenshot 30

    I have also submitted your form and I got redirected to thank you page.

    My form is not working on my webpage Image 2 Screenshot 41

    Did you embed form to the website? Which embed option did you use?

    We recommend  using of iFrame code. In this article you can find out how to do it.

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    If your form is sill not working on showing on your website please provide us URL of your website so that we can test your form there.

    Let us know if you need further assistance. 

  • Jess22Cote
    Replied on July 29, 2015 at 2:59 PM
    [cid:image001.png@01D0CA0E.B3755B30]
    Jessica Cote
    Territory Recruiter
    North Florida / South Georgia
    Colonial Life
    10161 Centurion Parkway Suite 320
    Jacksonville, FL 32256
    Direct 904.562.9527
    Office 904.416.0844
    Fax 904.641.7035
    jcote@coloniallife.com
    We Are Colonial Life
    Connect with me on LinkedIn!
    Join the Colonial Life Team
    Colonial Life products are underwritten by Colonial Life & Accident Insurance Company. In New York similar products, if approved, are underwritten by The Paul Revere Life Insurance Company
    ...
  • Kiran Support Team Lead
    Replied on July 29, 2015 at 4:30 PM

    Hello Jessica,

    It seems that your last post is not containing any information related to the issue. If you are trying to attach an image, please use http://www.jotform.com/answers/623343 to upload the screenshot.

    My form is not working on my webpage Image 1 Screenshot 20

    We will wait for your response. Thanks!