Problem Loading

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    peterpica
    Asked on December 12, 2011 at 03:28 PM

    With the new wishbox utlity on a web page, what's going on when the user is unable to load the wishbox when clicking on a webpage having it? Is it a memory problem or ??? I've a customer who's using a windows machine running 7 I think. Anything I can tell him to try?

    The form works fine on my equipment (Mac/Safari)

    Thanks.

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    fxr
    Answered on December 12, 2011 at 06:33 PM

    It very hard to troubleshoot issues like this, its quite vague.

    I have tested your page on Windows 7 , Chrome, IE, Firefox and Opera, and Wishbox works great. 

    Does he have javascript enabled? 

    Maybe ask him to try a different browser?

  • Profile Image
    peterpica
    Answered on December 12, 2011 at 07:02 PM

    Thanks. I just dunno, but I've passed on your response to the client.

     

    Thanks much for quick response.

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    idarktech
    Answered on December 12, 2011 at 08:06 PM

    Thank you for your cooperation Peter. Just feel free to let us know if you have further questions.

  • Profile Image
    peterpica
    Answered on December 12, 2011 at 09:01 PM

    It's a whiz-bang app. Best of luck with it...I'll be using on two sites that I've done recently when I do their next update.

    Regards.