My form is adding a blank page to the beginning of the PDF

  • savorykitchen
    Asked on July 29, 2015 at 2:30 PM

    When I download my form as a PDF it has a blank page as the first page in the document and I don't know how to get rid of it. Please let me know what I need to do to have this in the correct PDF format. 

    Page URL: http://www.jotform.com//?formID=52025809752153
  • David JotForm Support
    Replied on July 29, 2015 at 3:50 PM

    Hi,

    The extra page is being caused by the PDF creator having issues with the large amount of text in your first field. 

    My form is adding a blank page to the beginning of the PDF Image 1 Screenshot 20

    When I broke the text down to multiple fields, the additional page was removed.  Here is my test form to show you what I mean:

    http://form.jotformpro.com/form/52096336744965

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    You may not need to break your field down to as many fields as I did but once I broke it down to smaller parts, I was able to create a PDF without the extra page.