What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Would you please tell me how to cancel my subscription?

    Asked by loanme on July 29, 2015 at 03:21 PM
  • Profile Image
    JotForm Developer

    Answered by deniz on July 29, 2015 at 03:28 PM


    You can do this by following these instructions: 

    First; Go to the Billing Section in My Account

    Then,  Click on the " Free Plan " to downgrade then click " Cancel Subscription ".


    Let us know if you need further assistance.