What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    please close my account

    Asked by loanme on July 29, 2015 at 03:23 PM
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    Answered by Boris on July 29, 2015 at 04:54 PM

    Are you referring to having your subscription cancelled, or would you like to have your entire JotForm account deleted?

    If you are referring to cancelling your subscription, I can see that your subscription seems to be cancelled successfully - your account will be downgraded back to free on 2015-08-17 and you should not receive any more charges.

    If you would like us to delete your account as well, please let us know.