paypal invalid merchant configuration

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    Asked on July 29, 2015 at 03:43 PM
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    Answered on July 29, 2015 at 05:13 PM

    Can you please let us know what form you are getting this error on, and if you are getting it while submitting the form or while editing it in the Form Builder?

    I have checked your latest edited form, 52087348654160, and it seems to be using the Stripe Payment Tool instead of PayPal.

    Is this the form that you are having problems with? I would recommend that you please check your credentials that you have used. Please also check if you are entering your PayPal credentials into a PayPal Payment Tool, or into Stripe.

    We will await your kind response. Thank you.

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    Answered on July 29, 2015 at 05:24 PM
    Had to use swipe instead of paypal, cause when submitting form I would get the invalid merchant configuration with paypal. Works great now with swipe
    Martin Gugliotti
    International Institute of Cosmetology
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    Answered on July 29, 2015 at 09:30 PM


    Glad to hear that you have found an alternative Payment tool for your form. Do get back to us if you encounter any problem with your Stripe integration so we can further assist you.