paypal invalid merchant configuration

  • bochos2
    Asked on July 29, 2015 at 3:43 PM
  • Boris
    Replied on July 29, 2015 at 5:13 PM

    Can you please let us know what form you are getting this error on, and if you are getting it while submitting the form or while editing it in the Form Builder?

    I have checked your latest edited form, 52087348654160, and it seems to be using the Stripe Payment Tool instead of PayPal.

    paypal invalid merchant configuration Image 1 Screenshot 20

    Is this the form that you are having problems with? I would recommend that you please check your credentials that you have used. Please also check if you are entering your PayPal credentials into a PayPal Payment Tool, or into Stripe.

    We will await your kind response. Thank you.

  • bochos2
    Replied on July 29, 2015 at 5:24 PM
    Had to use swipe instead of paypal, cause when submitting form I would get the invalid merchant configuration with paypal. Works great now with swipe
    Martin Gugliotti
    International Institute of Cosmetology
    marting@studyhair.com
    ...
  • Chriistian Jotform Support
    Replied on July 29, 2015 at 9:30 PM

    Hi,

    Glad to hear that you have found an alternative Payment tool for your form. Do get back to us if you encounter any problem with your Stripe integration so we can further assist you.

     

    Regards.