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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet integration has suddenly stopped working

    Asked by mminnier on July 29, 2015 at 03:44 PM

    My form is integrated with google docs, and it seems the integration has stopped. Happened when we hit 1k responses - not sure why!

    help! 

    Google integration Google Spreadsheet
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    Answered by Ben on July 29, 2015 at 04:55 PM

    I can confirm that there seem to be some issues with Google Spreadsheet integration so I am raising this to our developers to inspect and see what might be the cause.

    As soon as the issue is resolved we will update you about it through this thread.

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    Answered by mminnier on July 29, 2015 at 05:43 PM

    Thank you for your response! Hopefully it's resolved soon :)

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    JotForm Support

    Answered by Chriistian on July 29, 2015 at 10:40 PM

    Hi,

    Our developer are now investigating this issue with high priority. We will inform you on this thread once the issue is fixed.

     

    Thank you for your patience.

     

    Regards.

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    JotForm Support

    Answered by alp_deniz on July 30, 2015 at 11:54 PM

    Hello,

    The issue should be resolved. Please let us know if it still exists.

    Kind regards