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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't access my account

    Asked by Justin on December 12, 2011 at 05:51 PM

    The form associate with the following websites i can't access.




    Page URL:

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    Answered by fxr on December 12, 2011 at 07:02 PM

    Are able to list the forms affected, exact URLs please?

    The form on http://servicefirsttransportation.com/?page_id=218  has an ID of 12685926299 and this form is in your account, its called 'Basic Form'

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    Answered by Justin Masson on December 12, 2011 at 08:39 PM

    I can't view any forms in my account. I have the forms on multiple website. I need to make changes to them and set different permissions. Please assist?

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    JotForm Support

    Answered by idarktech on December 12, 2011 at 09:50 PM

    Hi Justin,

    This form (12685926299) is conntected to jwmoneyman account, you have to login this account in order to access that form.

    Please let us know if you have further questions. Thank you so much!