SSL submission limit reached

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    jewelryislove
    Asked on July 29, 2015 at 09:28 PM
    I have exceeded SSL submissions but not the regular submissions but the form is already blocked. Can I continue receiving non-SSL submissions?
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    Charlie
    Answered on July 30, 2015 at 02:09 AM

    Hi,

    Please take note that when you reached any of the submission limits (regular, SSL or payment submissions) all of your forms will temporarily be disabled. I see you have 12 SSL submissions out of the 10 allowed for Free plan. To continue using the form you can either upgrade to a higher subscription plan OR wait for the counters to reset which happens every 1st day of the month. 

    For this time I see you are a new user, I will adjust your SSL counter from 12 to 8 for you to continue using your forms and the regular submissions, but we can only do this once. To avoid reaching the SSL limit for this month, please avoid or remove the forms or embed codes that uses the SSL protocol (those that uses https:// or https://secure in their link or source). Replace it with the regular non-SSL form links.

    Here's a guide about the SSL submissions: http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions.

    I hope that helps.