File Upload: When users select to upload a picture on a mobile device by 'Take a picture' the webpage reloads

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    gellis
    Asked on July 30, 2015 at 05:01 AM
    Also, when users select to upload a picture on a mobile device (iPhone 6) and then choose the option to 'Take a picture', once the picture is taken the webpage reloads and the user has to enter all the info again and the picture is not saved. I've included the URL for this page below.
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    Chriistian
    Answered on July 30, 2015 at 05:35 AM

    Hi,

     

    I checked your form and I was able to replicate the issue you are reporting. I will escalate this issue to our development team for them to further check. We will inform you on this thread once this issue is fixed.

     

    Regards.

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    Jeanette
    Answered on July 30, 2015 at 12:54 PM

    Rather than using the standard upload field, you could use one called FilePicker (formerly known as Ink-Filepicker)

    Here is a guide for more details:

    http://www.jotform.com/help/218-How-to-Take-Pictures-on-Your-Forms