What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Notification email content not showing

    Asked by Gialpi on July 30, 2015 at 05:05 AM


    I was trying to create an email notification after completing the form.

    But when I try to open the email content, it does not appear line in the screenshot.

    Please let me know.



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    JotForm Support

    Answered by BJoanna on July 30, 2015 at 05:37 AM

    I see that you are using Italian Jotform Builder. I have cloned your form and switch settings on my account to Italian, but I could not reproduce mentioned problem.

    Please clear your form cache and browser cache to see if that will resolve your issue. 

    Hope this will help. Let us know if you need further assistance.