premium service not activated

  • Profile Image
    Asked on December 12, 2011 at 08:17 PM


    Hi I apperently got charged twice and my accounn is still listed as basic


    what to do?


  • Profile Image
    Answered on December 12, 2011 at 08:26 PM


    Your account is already on Premium Status. If you can't see any changes on your submissions quota, please log out your account and log back in, that should fix it.

    Let us know if you have further questions. Thank you for subscribing JotForm and have a great day!