What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am paying $10 now.

    Asked by hightech on July 30, 2015 at 11:33 AM

    It said I need to upgrade ... out of space.  I do not understand. 

  • Profile Image
    JotForm Support

    Answered by Charlie on July 30, 2015 at 12:48 PM


    Upon checking your account, it is far from reaching any of your limits.

    You can disregard the email you receive, to check the current status of your limits, you can check it under the Profile menu.

    Here's an example of it.

    If you are still having problems on your form or account, let us know.

    Thank you.