What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    One of our forms does not embed correctly.

    Asked by julieconant on July 30, 2015 at 12:07 PM

    When I choose to embed the form into an email, and test the link in the email, the link opens some sort of encrypted page (see screenshot). Also, I am not able to create a pdf of this form. 

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Charlie on July 30, 2015 at 01:23 PM


    Could you tell us how you are embedded it on your email? What embed code you are using and how? 

    I believe embedding the actual form in the email it not possible. This is because the email service provider won't load Javascripts or PHP which are the languages that will make the form work.

    You can share the Form URL via email, then your users will need to click it and open it on a browser to fill it out.

    To get the Form URL, you can copy it in the Preview window.

    Or in the "Embed Form" options


    If I misunderstood your concern, please let us know.