Why overquota, I have many submissions left

  • Profile Image
    windowmedics
    Asked on July 30, 2015 at 02:11 PM

    My account windowmedics@ehelpglobal.com is showing Over Quota

    My form is not using secured ssl http://form.jotform.me/form/41136147751451 and I have 170 submissions in total for normal non ssl forms.

    I dont understand why My account is over quota still.

     

     

  • Profile Image
    BDAVID
    Answered on July 30, 2015 at 03:52 PM

    Have you embedded your forms into a webpage? Can you pleae share the URLs? Make sure to re-embed your code without checking the "Secure Form" option:

    Also, it could be that you are logging into your account at https://www.jotform.com/, make sure to logging at http://www.jotform.com/ . For this time we have reset the SSL counter.

    Let is know you need more help, we will be glad to assist you.