What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why overquota, I have many submissions left

    Asked by windowmedics on July 30, 2015 at 02:11 PM

    My account windowmedics@ehelpglobal.com is showing Over Quota

    My form is not using secured ssl http://form.jotform.me/form/41136147751451 and I have 170 submissions in total for normal non ssl forms.

    I dont understand why My account is over quota still.

     

     

    Page URL:
    http://form.jotform.me/form/41136147751451

    Submissions left JotForm secured my account
  • Profile Image
    JotForm Support

    Answered by BDAVID on July 30, 2015 at 03:52 PM

    Have you embedded your forms into a webpage? Can you pleae share the URLs? Make sure to re-embed your code without checking the "Secure Form" option:

    Also, it could be that you are logging into your account at https://www.jotform.com/, make sure to logging at http://www.jotform.com/ . For this time we have reset the SSL counter.

    Let is know you need more help, we will be glad to assist you.