What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not able to submit

    Asked by holdemanpta on July 30, 2015 at 02:18 PM

    I had a few user submit there info using my form and your website wasnt able to submit there information. They kept getting sorry this form doesnt allow duplicate signup (or something in that lango)


    I need to get his fixed ASAP, I have a big signup event tonight and I afraid I would need to signup elsewhere. 

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    JotForm Support

    Answered by david on July 30, 2015 at 03:48 PM


    I checked your form and you currently have limitations set in your form to allow only unique submissions:

    If you set this to "No Check", you form will allow multiple submissions from a single user once again.

    If you have any further questions, let us know and we will be happy to help.