What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Necesito incrementar mi limite de registros - I need to increase my Submission Limits

    Asked by SegurosGA on July 30, 2015 at 02:20 PM

    Nosotros presentamos con ustedes el plan de 1000 registros el cual hicimos el pago del año el día 20 de abril de este año, pero necesitamos incrementar la cantidad a 10.000 registros, si cambio el plan automáticamente me toca que pagar el excedente, o pagamos el valor total del plan nuevo?

    upgrade submission limits increase submission
  • Profile Image
    JotForm Support

    Answered by jonathan on July 30, 2015 at 04:02 PM

    Please follow this user guide on -How-to-upgrade-my-account

    While login to your JotForm account, go to your My Account Billing page or click on this link https://www.jotform.com/myaccount/billing

    Then, click on the switch plan button for Economy plan (see screen below)

     

    just follow the succeeding instructions to complete the upgrade payments.

    Let us know if you need further assistance.

    Thanks.