What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get my auto responder email to work?

    Asked by BrendaAnderson on December 13, 2011 at 01:14 AM

    I've tested my form several times but the auto response email doesn't go out unless I don't use the secure version of the form.  Is there something I'm missing in the setup?


    Brenda Anderson

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    Chief Technology Officer

    Answered by eee on December 13, 2011 at 03:58 AM


    I made a test submission on secure version of your form, and auto-response is working now without any problem.

    Thank you for your understanding and patience,

    Kindest Regards,