How do I respond back to the person who sent in the submission from the submission page?

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    Bmorgan858
    Asked on July 30, 2015 at 04:22 PM

    I have created a form for IT department work requests. I need to be abel to click on on the submissions sent in on the form, and from the submission page respond directly back to the client. I can not figure out how to respond from inside of Jotform.com 

     

    Please help

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    Mike
    Answered on July 30, 2015 at 06:11 PM

    Thank you for contacting us.

    We do not have a direct reply option, but this is possible to use a Forward option instead. You will be able to edit the From / To email addresses while replying.

    Our recommended default senders are noreply@jotform.com and noreply@formresponse.com.

    If you need any further assistance, please let us know.