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endeavorglobalgroupAsked on July 30, 2015 at 4:51 PM
I have been clicking on the transparent in the designer and cannot get it to stay when i click on the option.
please advise how to make sure the background is transparent and same with the background and
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Elton Support Team LeadReplied on July 30, 2015 at 9:01 PM
I have make it transparent for your convenience. Kindly check it now.
It is actually easy to make it transparent by dragging the color holder to the left side to reduce the color opacity and click select afterwards, here's a visual guide.
Let us know if you need further help!
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endeavorglobalgroupReplied on July 30, 2015 at 9:19 PMPHAgZGlyPSJsdHIiPkkgZGlkIHRoYXQgYXMgSSBoYXZlIGJlZm9yZSBpbiB0aGUgcGFzdC4mbmJz
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Elton Support Team LeadReplied on July 30, 2015 at 10:22 PM
@endeavorglobalgroup
Sorry but your reply comes in gibberish format :)
If that's a follow up question, please post it here instead http://www.jotform.com/answers/624505.
Thank you!
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endeavorglobalgroupReplied on July 31, 2015 at 7:48 AM
I understand how to do that and have on other forms. This one I move the transparency to zero and cannot allow me to save it. Should I open another form and try it again?
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David JotForm Support ManagerReplied on July 31, 2015 at 11:54 AM
Try the following:
1) Log out
2) Clear browsers cache
3) Clear forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
4) Log back in, and try the Designer as suggested by my colleague
If that does not work, you could try injecting this CSS code: http://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes
.supernova, .form-all{
background-color: transparent;
}
Let us know if you need more help, we will be glad to assist you.