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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    a photo background of food on all my forms that I don't know where it came from

    Asked by OptronicsHD on July 30, 2015 at 05:34 PM

    There is a photo background on my forms, a picture of food (see attached screenshot) on all my forms. The font is different as well. When looking at the form embedded it's not there. How can I get rid of it when designing my form?

    Screenshot
    My Forms all a font picture different
  • Profile Image
    JotForm Support

    Answered by Chriistian on July 30, 2015 at 10:52 PM

    Hi, 

     

    I cloned your form and I was not able to replicate the issue you are reporting. No background image was displayed in the form. Can you try clearing your form cache and browser cache and see if it works?

  • Profile Image

    Answered by OptronicsHD on August 06, 2015 at 11:55 AM

    Hi, I'm not sure if this was a glitch or what, but it stopped doing it the following day. But as you can see by the screen shot, it was definitely displaying on all of my forms that day. Thanks for looking into it.

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    JotForm Support

    Answered by Chriistian on August 06, 2015 at 12:19 PM

    Hi,

     

    You are welcome. Glad to hear that it is working fine now. If you have any further questions, please feel free to contact us again.

     

    Regards.