Can you alter emails received from Jotform? If so, how?

  • juicebureau
    Asked on July 30, 2015 at 8:09 PM

    As you obviously know, when you receive the results of a Jotform, it is in a table format, one question below the other. When we receive this information, we copy and paste much of it into a short paragraph to send to customers.

     

    I'd like to know if it is possible to alter the format of emails so that I can receive the information as is, but also a short paragraph containing some of the information.

     

    FYI it would state something like the following:

    Pickup Thursday the 23rd of July. Consumption Friday 24th of July.

    Jotform Thread 624603 Screenshot
    Page URL: http://www.juicebureau.com.au/cart
  • Ashwin JotForm Support
    Replied on July 31, 2015 at 12:29 AM

    Hello juicebureau,

    Yes it is possible to achieve your requirement by editing your email alert template. Please check the screenshot below on how to edit your email alert template to include only the desired information:

    Can you alter emails received from Jotform? If so, how? Image 1 Screenshot 20

     

    Hope this helps.

    Do get back to us if you meant to ask something else.

    Thank you!

  • juicebureau
    Replied on August 3, 2015 at 8:52 PM

    Thanks. A couple of follow up questions:

     

    Can I add days to those dates? ("Thursday 6-8-2015" instead of just "6-8-2015")

     

    And I'd like the notification email to send to multiple emails. How can I do this?
  • Ashwin JotForm Support
    Replied on August 4, 2015 at 12:17 AM

    Hello juicebureau,

    As we cannot answer multiple questions in one thread, I have moved your latest questions to new threads and you will be answered here:

    http://www.jotform.com/answers/627485 

    http://www.jotform.com/answers/627499 

    Thank you!