What would cause a person not to receive a confirmation email if everything is set up correctly?

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    abbyml
    Asked on September 15, 2010 at 01:18 PM

    On certain forms our account makes, most people receive their confirmation emails. Some people do not. Why wouldn't they? Thanks

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    aytekin
    Answered on September 16, 2010 at 02:13 AM

    Please send us an email using the contact link at the footer of this site and let us know the email address of the person who did not receive the confirmation. Then we can do a test and see if there is anything we can do on our end.