What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Google spreadsheet integration stopped recording fields

    Asked by art_crate on July 31, 2015 at 02:57 AM

    Hello, 

    I had my form attached to google spreadsheets, it recently stopped recording all of the submitted field data and just records:

    First Name

    Last Name

    Email

    Ip

    Submission Id

     

    I would like for it to record all of the submitted form selections.

    Page URL:
    http://form.jotformpro.com/form/51708168374966

    Screenshot
    recording name submission id first name
  • Profile Image
    JotForm Support

    Answered by Welvin on July 31, 2015 at 09:24 AM

    Our apologies for the issue.

    I would like to know if all of the fields are going to Google Spreadsheet before? And if the integration is already connected, we do not advise doing any modifications to the form fields and the spreadsheet file because that would break the integration.

    But since the problem is already there, the best way you can fix this is to re-integrate the form to Google Spreadsheet. The integration will give you a new sheet with all of the existing form submissions.

    Thanks