What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Over Quota -

    Asked by windowmedics on July 31, 2015 at 07:11 AM

    For last one year and above I am using same http form (without ssl). Two days ago suddenly all submissions from http form are being recorded by Jotform as SSL. How can this be when I am not even using the secured form and have made no changes to the form!!!

    Now due to above issue, my free account 10 SSL form limit has reached and no one is able to submit any more submissions. This is totally ridiculous and bug that Jotform must fix.

    My unsecured http form is on http://form.jotform.me/form/41136147751451

    This is totally unexpected and does not give me confidence in going for an upgrade at all.

    Page URL:
    http://form.jotform.me/form/41136147751451

    form over quota Submissions JotForm all submissions able to submit
  • Profile Image
    JotForm Support

    Answered by Welvin on July 31, 2015 at 08:34 AM

    Our apologies for the issue. But I have just replied to this matter into this thread: http://www.jotform.com/answers/624861-Jotform-is-counting-regular-submissions-as-SSL. Kindly check and follow up on the issue using the thread instead of this one.

    Thanks