Form Over Quota -

  • windowmedics
    Asked on July 31, 2015 at 7:11 AM

    For last one year and above I am using same http form (without ssl). Two days ago suddenly all submissions from http form are being recorded by Jotform as SSL. How can this be when I am not even using the secured form and have made no changes to the form!!!

    Now due to above issue, my free account 10 SSL form limit has reached and no one is able to submit any more submissions. This is totally ridiculous and bug that Jotform must fix.

    My unsecured http form is on http://form.jotform.me/form/41136147751451

    This is totally unexpected and does not give me confidence in going for an upgrade at all.

    Page URL: http://form.jotform.me/form/41136147751451
  • Welvin Support Team Lead
    Replied on July 31, 2015 at 8:34 AM

    Our apologies for the issue. But I have just replied to this matter into this thread: http://www.jotform.com/answers/624861-Jotform-is-counting-regular-submissions-as-SSL. Kindly check and follow up on the issue using the thread instead of this one.

    Thanks