Form over quota: My form that uses authorize.net gateway doesn't display anymore

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    berlethplumbing
    Asked on July 31, 2015 at 08:28 AM

    We have been using a jotform form for years to collects payments via the authnet interface. It has suddenly stopped being displayed on our website. 

    Authorize.net is upgrading their interface -- has this disruppted the jotform?

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    Boris
    Answered on July 31, 2015 at 12:07 PM

    I don't believe that Authorize.net update has anything to do with it, as I see that your form is over quota. Direct link to your form is this:

    https://secure.jotform.us/form/22076677991164

    The reason that you are seeing this error is that you have already received 10 payments this month (and 10 secure SSL submissions), which is the maximum allowed on a free plan per month. You can either wait for your submission counters to reset on the first day of next month at 00 EST (tomorrow), or you can upgrade to a plan that supports more payments and secure submissions.

    Please let us know if you need further clarifications or assistance.