Form over quota: My form that uses authorize.net gateway doesn't display anymore

  • berlethplumbing
    Asked on July 31, 2015 at 8:28 AM

    We have been using a jotform form for years to collects payments via the authnet interface. It has suddenly stopped being displayed on our website. 

    Authorize.net is upgrading their interface -- has this disruppted the jotform?

    Page URL: https://www.berlethplumbing.com/pay-now.htm
  • Boris
    Replied on July 31, 2015 at 12:07 PM

    I don't believe that Authorize.net update has anything to do with it, as I see that your form is over quota. Direct link to your form is this:

    https://secure.jotform.us/form/22076677991164

    Form over quota: My form that uses authorize Screenshot 20

    The reason that you are seeing this error is that you have already received 10 payments this month (and 10 secure SSL submissions), which is the maximum allowed on a free plan per month. You can either wait for your submission counters to reset on the first day of next month at 00 EST (tomorrow), or you can upgrade to a plan that supports more payments and secure submissions.

    Please let us know if you need further clarifications or assistance.