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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submits without required information

    Asked by eastonmillet on September 15, 2010 at 01:30 PM

    I have a form with required fields. http://www.annaleece.com/pages/catalog_download.asp

    Most of the fields are required, however, the user can submit the form with blank fields. Any idea what the problem is?

    -Easton

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    JotForm Founder

    Answered by aytekin on September 16, 2010 at 06:17 AM

    It is happening because of the JavaScript errors on the page. Replacing it with IFrame code should fix the problem.

    On the Form Builder:
    1. Open "Setup & Share" tab on toolbar,
    2. Click on "Share Form"
    3. Click on "Advanced Options"
    4. Get "IFrame Code".


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    Answered by hotjigax on September 21, 2010 at 05:58 AM

    Sorry but I tried your solution and it did not work.

    We are currently evaluating the use of your service for our business and we are very happy with its simplicity and clarity, but we found a few bugs that gave us problems.

    The most important is that on Internet Explorer 7 (haven't tried all browsers yet) customers can submit the form without the require fields and avoid giving their details.

    This is our page: http://www.etonschool.it/entry-test.html

    Thank you for your help.

    Michele

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    JotForm Founder

    Answered by aytekin on September 21, 2010 at 07:04 AM

    You are not using the IFrame code on this page:

    http://www.etonschool.it/entry-test.html

     

    You are using the JavaScript code. Please follow the steps provided above to get the IFrame code.

     

    When you use at the form directly on IE7, do you get the same errors? Please try the form here, does it have the same problem?

    http://www.jotform.com/form/2362953220

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    Answered by hotjigax on September 21, 2010 at 01:29 PM

    I am not using the IFrame code NOW, because I tried it and not only it did not solve the problem, but it also created additional visualisation issues, namely the frame looked too long in Safari or too short in IE-7.

    Thank you.

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    Answered by hotjigax on September 21, 2010 at 01:32 PM

    PS: the form works fine in Safari. The "required fields" issues happens in IE-7.

    I haven't tried other browsers.

    I tried the form directly from the Jotform site by following your link and it worked fine (from Safari, that is)

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    JotForm Founder

    Answered by aytekin on September 22, 2010 at 04:45 AM

    Does this form have the same problem?

    http://www.jotform.com/form/2362953220

    Do you have the exact same problem when you usethe form on a standalone form? If you do you need to use the IFrame code because something on your page conflicts with the form code.

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    Answered by hotjigax on September 22, 2010 at 11:03 AM

    The problem arises when I use IE-7. I think it's a browser compatibility issue.

    As I wrote, I have tried the iFrame code from IE-7 and I still got the same results: it can be sent even without require fields.