What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    502 Bad Gateway

    Asked by uwcm on July 31, 2015 at 11:56 AM

    I have issues submitting form. Users are complaining that when they hit submit, form takes them to

    502 Bad Gateway

    Please advice.


    here is the link http://form.jotform.us/form/51974107174154

    Page URL:

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on July 31, 2015 at 12:19 PM

    We have reported the problem to our L2 Engineers.  Hopefully this problem will be resolved asap.

  • Profile Image
    JotForm Developer

    Answered by uygar on July 31, 2015 at 12:22 PM

    We had a high load on submit servers but it resolved.


  • Profile Image

    Answered by uwcm on July 31, 2015 at 12:24 PM

    I can see submissions coming in now.