What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Our forms show "Bad GateWay" error when submitting

    Asked by AveryB on July 31, 2015 at 11:58 AM

    The form will not work. When you hit submit, it does not submit. I have tried on multiple computers. After a while, I get the message "bad gateway".

    message bad gateway error submit error
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    Answered by Ben on July 31, 2015 at 12:31 PM

    Can you please check your forms at this time and see if the issue is still present for you?

    If it is, please do let us know for which forms and we would be happy to check them out for you and see why that is so.