need to update payment information

  • frmousa
    Asked on July 31, 2015 at 12:00 PM

    received a new credit card number and need to change my billing info

  • David JotForm Support
    Replied on July 31, 2015 at 1:26 PM

    Hi,

    Bluesnap is our old payment processor, but we are migrating to FastSpring and Stirpe. So, in order to update your billing info/payment method simply follow the steps in the screenshot, it should redirect you to Stripe instead.

    need to update payment information Image 1 Screenshot 20

    You can then update your billing information.

    If you have any further questions, let us know and we will be happy to help.