What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We are receiving a "bad gateway" message when attempting to save edits to submissions.

    Asked by rmcorr on July 31, 2015 at 12:03 PM

    We edited these forms successfully for several weeks

    This morning we are receiveing the following message when attempting to save edits:


    502 Bad Gateway



    Alternatively, we just get a "please wait" message.

    Page URL:

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    JotForm Developer

    Answered by uygar on July 31, 2015 at 12:23 PM

    We had a high load on submit servers but it resolved.