What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Change in pricing

    Asked by Celeste  on July 31, 2015 at 12:51 PM

    We currently have the 1,000/month response plan and are "grandfathered" into the current pricing. If I need to go up to the 10,000/month responses in January and want to go back to 1,000 in March, what will my monthly costs be in January, February, and March?

    Thank you!



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    JotForm Support

    Answered by Charlie on July 31, 2015 at 02:03 PM


    We can only "grandfather" the current plan as long as it is active, if you upgrade or downgrade your account on August 15, 2015, the new pricing will be implemented in your end and you cannot return from the previous pricing.

    Let us know if you need more information on this.

    Thank you.