Change in pricing

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    Celeste 
    Asked on July 31, 2015 at 12:51 PM

    We currently have the 1,000/month response plan and are "grandfathered" into the current pricing. If I need to go up to the 10,000/month responses in January and want to go back to 1,000 in March, what will my monthly costs be in January, February, and March?

    Thank you!

     

     

  • Profile Image
    Charlie
    Answered on July 31, 2015 at 02:03 PM

    Hi,

    We can only "grandfather" the current plan as long as it is active, if you upgrade or downgrade your account on August 15, 2015, the new pricing will be implemented in your end and you cannot return from the previous pricing.

    Let us know if you need more information on this.

    Thank you.