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Change in pricingAsked by Celeste on July 31, 2015 at 12:51 PM
We currently have the 1,000/month response plan and are "grandfathered" into the current pricing. If I need to go up to the 10,000/month responses in January and want to go back to 1,000 in March, what will my monthly costs be in January, February, and March?
We can only "grandfather" the current plan as long as it is active, if you upgrade or downgrade your account on August 15, 2015, the new pricing will be implemented in your end and you cannot return from the previous pricing.
Let us know if you need more information on this.