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lizziesorkinAsked on July 31, 2015 at 1:27 PM
Since we've maxed 1000 submissions in July, we should be back to zero by August 1st right? I received an email saying that all forms will be disabled on Monday -- so I'm confused if tomorrow is a new month.
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David JotForm SupportReplied on July 31, 2015 at 2:32 PM
Hi,
The notification of your account being over limit does not take into account monthly resets. Since the reset does indeed occur tomorrow, I removed the downgrade and set you a bit below your limits to ensure your forms remain active. The reset would have cleared the pending downgrade but I always like to make sure.
If you have any further questions, let us know and we will be happy to help.