- lizziesorkinAsked on July 31, 2015 at 01:27 PM
Since we've maxed 1000 submissions in July, we should be back to zero by August 1st right? I received an email saying that all forms will be disabled on Monday -- so I'm confused if tomorrow is a new month.
- JotForm SupportdavidAnswered on July 31, 2015 at 02:32 PM
The notification of your account being over limit does not take into account monthly resets. Since the reset does indeed occur tomorrow, I removed the downgrade and set you a bit below your limits to ensure your forms remain active. The reset would have cleared the pending downgrade but I always like to make sure.
If you have any further questions, let us know and we will be happy to help.