- crussell10Asked on July 31, 2015 at 02:03 PM
When I click on submissions, it opens up the first entry and only gives me the option of exporting as a pdf. There is no option to export as a spreadsheet (Excel or CSV). Help. Please.
- JotForm SupportBDAVIDAnswered on July 31, 2015 at 03:16 PM
Please try again, I was able to download your submission as excel file: http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel
Try the following:
1) Login out
2) Clearing browsers cache
3) Logging back in
4) Clearing forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
Let us know if you need more help.