What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jot form does not allow Excel export, just PDF.

    Asked by crussell10 on July 31, 2015 at 02:03 PM

    When I click on submissions, it opens up the first entry and only gives me the option of exporting as a pdf.  There is no option to export as a spreadsheet (Excel or CSV).  Help.  Please.

    Chris

     

    Screenshot
    excel allow Submissions CSV and
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    JotForm Support

    Answered by BDAVID on July 31, 2015 at 03:16 PM

    Please try again, I was able to download your submission as excel file: http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    Try the following:

    1) Login out 

    2) Clearing browsers cache

    3) Logging back in

    4) Clearing forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

    Let us know if you need more help.