I am getting an error message in blue when I am in submissions.

  • pactforanimals
    Asked on July 31, 2015 at 2:55 PM

    I am attaching a screen shot of my submission page.  As you can see it is not loading the most recent submissions.   

    Jotform Thread 625251 Screenshot
  • Ben
    Replied on July 31, 2015 at 4:38 PM

    Looking at the screenshot I believe that you mean the notice of the set time frame.

    I am getting an error message in blue when I am in submissions Screenshot 30

    This notification is to show you what is the time frame that you have set to have the submissions shown for and must be done by someone with access to your submissions.

    Once set it stays like that until you change it yourself.

    To have it show everything, you can simply click on the little gear wheel to the right and select All time:

    I am getting an error message in blue when I am in submissions Screenshot 41

    Do note that Time Frame dropdown always shows the time frame that is being shown to you on your submissions, so in your case it will not show All Time (when it is closed), but will instead show Custom: 2015-07-13 - 2015-07-21, but once clicked, the first option will be to show all time as shown above :)

    Do of course let us know if you have any further questions and we would be happy to answer them for you :)