What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a form that always shows as one new entry

    Asked by WCResidenceLife on July 31, 2015 at 06:55 PM

    I have one of my forms that always shows one new entry. The inbox notification will not go away, even after new forms have been submitted and reviewed.

    Page URL:
    http://www.jotform.us/form/52005735092146

    Screenshot
    entry shows a My Forms new forms inbox and
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    Answered by Sammy on August 01, 2015 at 04:16 AM

    I have checked and the form is no longer report new submissions, kindly clear you browser cache and login to you account again then check the submission count