What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    File upload: Can I let my customer upload images?

    Asked by Caryl on August 01, 2015 at 12:40 AM

    I want my customers to upload photographs.

    Is there a file size limit?

    Can more than one file be submitted at once?



    This is a re-post of a comment on How to View Form Submissions

    size file upload upload upload images file size limit
  • Profile Image
    JotForm Support

    Answered by Jan on August 01, 2015 at 05:50 AM

    You can add the File Uploade tool so that your user can upload files. You can find the File Upload tool under Form Tools.

    The limit is 1gb per file (1048576 KB) upload. You need to take note the available storage on your account. For free account, we provide 100mb. While in Premium account we provide 10gb. Please check our pricing page for further information.

    Please refer to this guide on how to change the file upload size limit.

    Related thread: http://www.jotform.com/help/29-Upload-Field-Allowed-File-Types