What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please cancel my account

    Asked by mredriv on August 01, 2015 at 08:13 AM
    my account
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    JotForm Support

    Answered by Mike_G on August 01, 2015 at 12:27 PM

    I see that you were subscribed through PayPal. You can cancel your subscription by following this steps. 

    1. Login to your Paypal Account

    2. Find the latest payment you have made to JotForm

    3. Click the subscription number for that transaction

    4. Click on the "Cancel Subscription" button.

    You can also visit this page for more detailed information on how to cancel a Paypal Subscription.

    I hope this helps. Let us know if you need any further assistance. Thank you.