What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    When a user clicks Submit i want the email to be sent to my support address.

    Asked by Keith  on August 01, 2015 at 11:16 AM

    My email address is not the same as the address I want the emails to go to.  How do I tell the system to send the users reply to a specific address.  It is always the same.



  • Profile Image
    JotForm Support

    Answered by jonathan on August 01, 2015 at 02:39 PM

    Hi Keith,

    You can set that in the Notification's Recipient E-mail address box. Put your support's email address as the Recipient.

    Check this user guide also for more details



    Let us know if you need further assistance.