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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my form no longer send submision to my email

    Asked by Jim Parker  on August 01, 2015 at 12:40 PM

    I hve mde no changes since July.  The form worked just fine until July.  Now, I do not receive any submissions.  I need help URGENTLY

     

    Jim371

    Page URL:
    http://www.caribbeanflyingadventures.com/RequestPermit.htm

    email Submissions no changes not receive receive
  • Profile Image
    JotForm Support

    Answered by ashwin_d on August 01, 2015 at 03:03 PM

    Hello Jim,

    I'm sorry for the trouble caused to you.

    I did check your form and the notification email alert and did not find any issue with that. It seems there was some technical glitch with our mail server but the issue is already resolved and my colleague have already responded to you on the following threads: 

    http://www.jotform.com/answers/625678-my-form-submissions-are-not-being-received 

    http://www.jotform.com/answers/625679-my-form-is-not-longer-sending-submissions-to-my-email-address 

    Do test your form and get back to us if the issue persists.

    Thank you!