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my form submissions are not being receivedAsked by jim parker on August 01, 2015 at 12:46 PM
I need help urgently. When client complete and submit my forms they are not longer being received in my email. This is very serious, costly and urgent problem. I need help immediately!!!
We are sorry for the inconvenience, there was a slight hiccup at our mailing server (Amazon SES), which has delayed sending of some emails and is now resolved.
I have checked your email history, and it seems that these messages have now been sent to you successfully. I hope this helps. Please let us know if you need further assistance.
Thank for your quick response. How often do you have problemns with your mailing server?
It rarely happens. And usually get resolved/fixed immediately because we are on a 24/7 support.
Please let us know how we can be of further assistance.