Why is your domain showing up as a blacklisted domain?

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    crisstar
    Asked on August 01, 2015 at 01:41 PM

    I did a security check of my website and jotform came up as a an external link on my site that is from a blacklisted domain (I have your form on my site). Are you taking action to correct this? See my screenshot.

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    Shadae
    Answered on August 01, 2015 at 03:21 PM

    Hi crisstar,

    I do apologize that you are getting an error that JotForm is a blacklisted external link.

    Can you provide us with more details regarding where the site is being listed as being black listed so that we can provide you with more information to better assist you.

    There are instances where users abuse our services and that has lead to persons reporting the domain and that could be a possible cause.

     We await your response. Thank you

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    crisstar
    Answered on August 01, 2015 at 07:20 PM

    I used this site here http://quttera.com/  

    This site scans for malware on websites and jotform came up as a blacklisted domain.

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    Shadae
    Answered on August 01, 2015 at 09:02 PM

    Hi crisstar,

    Thank you for that additional information. As stated, there are users that have abused our system for phishing purposes, as such the link to the form would have been reported.

    We however do our best to disable forms that are being used for this purpose as quickly as possible and ensure that users are not violating our terms.

    We will look into having this status addressed.

    Thank you