What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is your domain showing up as a blacklisted domain?

    Asked by crisstar on August 01, 2015 at 01:41 PM

    I did a security check of my website and jotform came up as a an external link on my site that is from a blacklisted domain (I have your form on my site). Are you taking action to correct this? See my screenshot.

    Screenshot
    domain showing up JotForm check site
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    Answered by Shadae on August 01, 2015 at 03:21 PM

    Hi crisstar,

    I do apologize that you are getting an error that JotForm is a blacklisted external link.

    Can you provide us with more details regarding where the site is being listed as being black listed so that we can provide you with more information to better assist you.

    There are instances where users abuse our services and that has lead to persons reporting the domain and that could be a possible cause.

     We await your response. Thank you

  • Profile Image

    Answered by crisstar on August 01, 2015 at 07:20 PM

    I used this site here http://quttera.com/  

    This site scans for malware on websites and jotform came up as a blacklisted domain.

  • Profile Image

    Answered by Shadae on August 01, 2015 at 09:02 PM

    Hi crisstar,

    Thank you for that additional information. As stated, there are users that have abused our system for phishing purposes, as such the link to the form would have been reported.

    We however do our best to disable forms that are being used for this purpose as quickly as possible and ensure that users are not violating our terms.

    We will look into having this status addressed.

    Thank you