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  • Profile Image

    How can I change the log-in and password to the New York Studio School's account?

    Asked by dmerante on December 13, 2011 at 05:23 PM

    To Whom It May Concern:

    My name is John Georges, the new Director of Student Services at The New York Studio School. My predecessor, Darcy Merante stepped down in October and I replaced her last month. How would I go about changing the log-in and password to the New York Studio School's account? please reach me at 212-673-6466 ext. 115 at your earliest convenience. Thank you.

    Sincerely,

    John B. Georges

    Director of Student Services

    New York Studio School

    8 West 8th Street

    New York, NY 10011

    212-673-6466 ext. 115

    jgeorges@nyss.org

    www.nyss.org

  • Profile Image

    Answered by fxr on December 13, 2011 at 05:56 PM

    Hello John,

    We dont have the ability to offer support over the phone.

    You cant unfortunately change the username of an account as it causes problems on our server from an account maintanence point of view.

    You can, however, change the password and email address of the account, by scrolling to the bottom of http://www.jotform.com and clicking Account Settings 

     

    If it is really important to have the account in a different name; you could create a new account and clone the existing forms over to the new account. We are happy to assist with that process should it be a route you decide to take.