What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Update Account Subscription using Paypal payment

    Asked by vortex42 on August 02, 2015 at 11:52 AM

    Hi,

    my old PayPal account got limited, and I had to open a new one. Please tell me how I can keep my current subscription with Jotform, do I have to make a new subscription?

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    JotForm Support

    Answered by jonathan on August 02, 2015 at 03:39 PM

    There is no need to make new subscription. 

    Please follow this user guide to update your subscription payment method.

    -How-to-update-my-subscription-s-payment-method

     

    Let us know if you encounter any difficulty updating your payment method.

    Thanks.