- matteoAsked on December 13, 2011 at 05:42 PM
SALVE, ERRORIAMENTE HO CANCELLATO UM MIO MODULO, QUESTO MODULO è SALVATO SUL MIO SITO MA QUI NON LO TROVO PIù. COME POSSO FARE PER RECUPERARLO? IN ATTESA VI RINGRAZIO.
- JotForm SupportidarktechAnswered on December 13, 2011 at 06:20 PM
Apparently, that form is under a guest account, meaning you were not logged in when you created that form.
Guest accounts rely on browser cookies, and the moment something happened to these cookies (cleared, overriden, etc), you will lose access to this form and the submissions made to it.
The only way to restore access to the form and the submission data is to register an account using the same email address entered in the form's email alerts which is email@example.com
You can also have this form cloned/imported to your registered account, but the data cannot be carried over. Please follow the link below to learn how to import an external form to your account.
Here are your form URL's:
Hope this helps. Just feel free to let us know if you have further questions. Thank you for using JotForm!